Mrs Rachel Herbie PNG

DIGITAL ITEMS:

Due to the digital nature of the product, returns are not accepted. Digital files will be available for download immediately after purchase. 

BAMBOO PREORDERS:

Pre-order items ship 14-16 weeks after close date (date shown in listing title). We do not offer returns or exchanges, and cannot edit, change or cancel an order once its placed.

We do not accept returns or refunds unless an item is damaged or defective. Items are ineligible for a return or refund if they have been worn or washed. If an item is damaged or defective, please email us within 3 days for a resolution. These are handled on a case by case basis. Returns must be sent in original packaging within 7 days of a return label being sent or the refund is void. If an item is returned in an unapproved condition, refund will be void.